Enterprise payments

Health sector payment solutions that make for sound finances

Efficient, modular, flexible. Pay360 provides the optimum solution for hospitals, clinics and health service providers, improving cash flow and revenue management with multi-channel payment options and easy scalability throughout your organisation.

Making it simple for your patients, staff and visitors to transact

 

 

 

Pay360 by Capita allows you to process payment using all credit and debit cards using our Managed Service meaning greater efficiency, financial management, and control. Take chip and pin and contactless payments from staff in your canteen. Charge private and non-EU patients on site, online, by telephone or vial email. Receive real time payments and processing from parking kiosks. With Pay360 you have all possibilities covered.

 

Securely working with you, your departments, and your systems

 

 

 

Working with hospitals and health providers for many years, we understand your organisation’s needs. We integrate with your existing financial and admin systems allowing the right solution for each department or location. With 3D Secure and PCI DSS Level 1 Compliance, you can be sure of your payment security, and you can be sure of increasing your cash flow, reducing your burden on staff, and lowering your costs.

 
 

Leeds Teaching Hospitals NHS Trust

View our customer story from Leads Teaching Hospitals NHS Trust to see how they have benefited from our payment collection solutions

Customer story - Central Manchester University Hospitals NHS Foundation Trust

CMFT has been using the paye.net cash receipting system for the past 7 years, replacing the old spectrum system. Each month, £650k in cash, 2500 receipts are being processed via the paye.net system, this equates to over £8milion per annum.

Card receipts are proving very popular with a) the trust IVF clinic using the system for prescriptions and b) the private patients department taking patients payment prior to hospital admission. Card payments to the Trust have increased by £1 million per annum since the introduction of paye.net.

The benefits of using paye.net are that full transaction details are recorded, so from an auditor’s point of view it provides a good audit trail. It is very easy to track down any cheques and where the cash has been allocated.

The emailing of receipts function is a plus, if any department is monitoring their income, a generic email address can be linked to a fund number so that the department see what they have coming through. Example: They can see payment has been paid before issuing uniforms or car parking permits. It’s a system which can be picked up easily and use by all cashiers and departments.

Jan Leung

Senior Technical Accountant

Financial Services, Central Manchester University Hospitals NHS Foundation Trust

However your patients prefer to pay, we've got you covered

Our Income Management and Secure Bureau Service means we can take care of all your payment requirements throughout your hospital or trust, giving your clients more ways to pay and therefore you benefiting from improved cash flow.

Options

Online payments

With the ability to seamlessly integrate into apps, 3rd party systems, as well as send payment links via SMS, live chat or email, we make it simple for patients to pay whenever and however they want. From prescriptions to overseas patient bills we have the solution. This includes Seamless integration with your finance and admin systems including real-time updates such as of parking fine payments.

Exceptional support

Over-the-counter payments

We offer a wide range of payments including Chip & PIN machines for card payments, cash and cheque payments via the Post Office and PayPoint outlets, plus offer the latest payment methods including Contactless, Apple Pay and Android Pay. We offer A full range of customer solutions so that you can take payments in situ, be it in A&E, in departments, at retail outlets or at cash offices.

Easy switchover

Telephone payments

Our telephone payment systems help to remove the PCI burden and can be used for one-off only payments or in call centres. These are available as a staff assisted or a fully automated service.

Easy switchover

Kiosk payments

We allow payments to be made 24/7 by card or cash. We can either install new or your existing kiosks can be upgraded to work with our systems.

 
 
 

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