Social housing payments made simple

Talk to one of our payments experts today.

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With 16+ years’ experience and over 50 housing organisations currently using our services, our modular payment solutions allow you to securely collect and reconcile payments from multiple channels.

However your tenants prefer to pay, we've got you covered.

Options

Online payments

With the ability to seamlessly integrate into apps, 3rd party systems, as well as send payment links via SMS, live chat or email, we make it simple for tenants to pay whenever and however they want.

Exceptional support

Over-the-counter payments

We offer a wide range of payments including Chip & PIN machines for card payments, cash and cheque payments via the Post Office and PayPoint outlets, plus offer the latest payment methods including Contactless, Apple Pay and Android Pay.

Easy switchover

Telephone payments

Our telephone payment systems help to remove the PCI burden and can be used for one-off only payments or in call centres. These are available as a staff assisted or a fully automated service.

Options

Recurring card payments

Make life easier for your tenants with the ability for either tenants or staff to create a flexible schedule of card payments.

Exceptional support

Automated bank payments

We also provide the ability to take payments via Direct Debits, bank transfers and the ability to import bank information to aid reconciliation.

Easy switchover

Kiosk payments

We allow payments to be made 24/7 by card or cash. We can either install new or your existing kiosks can be upgraded to work with our systems.

Making payments simple. All our existing systems are linked by one Income Management interface.

Online

Digital Wallet

Our digital wallet allows tenants to save their card details for quick and easy repeat payments. All card details are securely encrypted and stored on our PCI Level 1 compliant environment so can rest assured it’s safe.

Face to Face

Mobile payments

With the rise of mobile devices it’s becoming more important to allow tenants to make payments on the move. Our solutions ensure they can pay using their smartphone or tablet and staff can even accept payments at events such as graduations.

By Phone

Streamlined Reporting

Accessible via a web browser, our advanced Income Management solution allows you to seamlessly reconcile income. Providing comprehensive reports and re-formatting of data prior to export, you can effortlessly update your existing back-office systems.

Pay360 by Capita are a trusted payments provider to thousands.

Online

69

Further and Higher Education institutions

Face to Face

210

Local Authorities


By Phone

52

Housing organisations

By Phone

1500+

Schools

Income Management – Your central hub for payments received

 

 

 

Our income management solution acts as the central hub for all income received across all payment channels. From automated bank feeds right through to online, smartphone, kiosk and customer-present payments, our secure solution makes for a much smoother, faster and convenient payments process.

Watch our video testimonial to see how Glasgow Housing Association are benefiting from our payment collection and reporting solutions.

 
 

Pay360 processes over 225 million card transactions worth £9.5 billion every year for organisations like these...