Learning Centre

Whether you’re new to payments, or already trading, Pay360’s Learning Centre has been created to help simplify the world of payments.

Start here: 5 steps to switching




Whether you take card payments over the phone, face to face or online, Pay360 can help you save money with a simple, flexible and secure service.

There are just five steps to switching to Pay360.

Read the guide

Your questions answered

A merchant account is a special bank account that can receive money from credit card and debit card payments. It is different from your normal business bank account and doesn't need to be with the same bank.

The bank that your merchant account is set up with is known as an ‘acquiring bank’ or ‘acquirer’.

No, you can use an existing merchant account to ‘fast-track’ the process should you have one. Otherwise, a member of the Pay360 sales team can help you apply for your own account.

Your merchant account has a unique identifier that banks use to identify it. This is called your Merchant ID or MID. A MID gives you the financial authority to accept card payments.

This MID will also define the type of settings in which you can accept card payments. For example face to face, online, or over the phone.  

Yes. You can use your existing merchant account, but you may need to request a new MID from your acquiring bank. These are typically provided at no additional charge. Once you have your new MID let us know and we’ll set it up with your Pay360 service.


Pay360 processes over 225 million card transactions worth £9.5 billion every year for companies like these

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