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Unlock income opportunities for your trust

We make it simple for patients to pay by card, cash, cheque and contactless, whether over the counter, online or on the move, with fully PCI-DSS compliant payments solutions which integrate seamlessly with other systems to reduce costs and improve efficiency.

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Collect charges anytime, anywhere

Whether for the canteen, parking, out of hours A&E prescription charges or medical care for patients not eligible for free treatment, with our smart mobile payment options you can collect charges at any time, anywhere on your premises.

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Make it easier to confirm eligibility for free treatment

Pay360 provides identity verification tools for staff to easily check patients’ ID to determine whether they qualify for free treatment, combined with convenient payment options to suit the requirements of your trust.

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Digital payment collections to increase cash flow

Our unique artificial intelligence-based collection and income management service – IncomeAI - uses smart automation to speed up payment collections and reduce operational costs, improving your business cashflow.

Highlights include:

Making it simple for your patients, staff and visitors to transact

Pay360 by Capita allows you to process payment using all credit and debit cards using our Managed Service meaning greater efficiency, financial management, and control. Take chip and pin and contactless payments from staff in your canteen. Charge private and non-EU patients on site, online, by telephone or vial email. Receive real time payments and processing from parking kiosks. With Pay360 you have all possibilities covered.

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Unlock additional income for your trust with seamless overseas charging

Make the most of available funding streams by unlocking income from overseas patients who are required to pay for their treatment. Providing identify verification tools alongside flexible payment systems, Pay360 can help health trusts turn the requirement for overseas charging into an easily accessible income opportunity. Staff have the tools they need to check patients’ ID, with convenient payment options to suit the requirements of your trust.

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Central Manchester University Hospitals NHS Foundation Trust

CMFT has been using the paye.net cash receipting system for the past 7 years, replacing the old spectrum system. Each month, £650k in cash, 2500 receipts are being processed via the paye.net system, this equates to over £8 million per annum.

Card receipts are proving very popular with a) the trust IVF clinic using the system for prescriptions and b) the private patients department taking patients payment prior to hospital admission. Card payments to the Trust have increased by £1 million per annum since the introduction of paye.net.

Central Manchester University Hospitals

Securely working with you, your departments, and your systems

Working with hospitals and health providers for many years, we understand your organisation’s needs. We integrate with your existing financial and admin systems allowing the right solution for each department or location. With 3D Secure and PCI DSS Level 1 Compliance, you can be sure of your payment security, and you can be sure of increasing your cash flow, reducing your burden on staff, and lowering your costs.

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Blog

Five reasons why alternative payment options are key to increasing NHS income

Andrew Davies looks at how NHS trusts can make the most of this trend.

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Blog

How income generation in the NHS can deliver real customer benefits

There are certain unexpected life expenses which none of us welcome.

 

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Blog

What every NHS trust finance manager needs to know about payment security

The amount of money stolen from credit and debit cards has fallen significantly.

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Video case study - Leeds Teaching Hospitals NHS Trust

View our customer story from Leeds Teaching Hospitals NHS Trust to see how they have benefited from our payment collection solutions

Video case study - Leeds Teaching Hospitals NHS Trust

View our customer story from Leeds Teaching Hospitals NHS Trust to see how they have benefited from our payment collection solutions

The Leeds Teaching Hospitals

However your patients prefer to pay, we've got you covered

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Online

Flexible, scalable, secure. Accept card payments on your website whilst delivering a quick and seamless payment experience. Additional services available also include internet merchant accounts, APMs and more.

Face to face

Face-to-Face

Take payments in-store, over-the-counter, or on the move with our range of Chip & PIN machines, Kiosks and ePOS terminals. Featuring the latest Bluetooth and Contactless technology.

By Phone

Telephone

From an occasional payment to full call-centre services, our phone payment solutions help to ensure you’re complying with the latest PCI DSS requirements. Now featuring automated IVR + digital channel shift solutions.

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Multi-channel

Looking for a single consolidated view across all your payment channels? Our multi-channel payments solution is connected via a single interface which can be seamlessly integrated into multiple systems.

Customer story - Central Manchester University Hospitals NHS Foundation Trust

CMFT has been using the paye.net cash receipting system for the past 7 years, replacing the old spectrum system. Each month, £650k in cash, 2500 receipts are being processed via the paye.net system, this equates to over £8milion per annum.

Card receipts are proving very popular with a) the trust IVF clinic using the system for prescriptions and b) the private patients department taking patients payment prior to hospital admission. Card payments to the Trust have increased by £1 million per annum since the introduction of paye.net.

The benefits of using paye.net are that full transaction details are recorded, so from an auditor’s point of view it provides a good audit trail. It is very easy to track down any cheques and where the cash has been allocated.

The emailing of receipts function is a plus, if any department is monitoring their income, a generic email address can be linked to a fund number so that the department see what they have coming through. Example: They can see payment has been paid before issuing uniforms or car parking permits. It’s a system which can be picked up easily and use by all cashiers and departments.

Jan Leung

Senior Technical Accountant

Financial Services, Central Manchester University Hospitals NHS Foundation Trust