Unlock income opportunities for your trust
We make it simple for patients to pay by card, cash, cheque and contactless, whether over the counter, online or on the move, with fully PCI-DSS compliant payments solutions which integrate seamlessly with other systems to reduce costs and improve efficiency.
Collect charges anytime, anywhere
Whether for the canteen, parking, out of hours A&E prescription charges or medical care for patients not eligible for free treatment, with our smart mobile payment options you can collect charges at any time, anywhere on your premises.
Make it easier to confirm eligibility for free treatment
Pay360 provides identity verification tools for staff to easily check patients’ ID to determine whether they qualify for free treatment, combined with convenient payment options to suit the requirements of your trust.
Digital payment collections to increase cash flow
Our unique artificial intelligence-based collection and income management service – IncomeAI - uses smart automation to speed up payment collections and reduce operational costs, improving your business cashflow.
Highlights include:
Making it simple for your patients, staff and visitors to transact
Pay360 allows you to process payment using all credit and debit cards using our Managed Service meaning greater efficiency, financial management, and control. Take chip and pin and contactless payments from staff in your canteen. Charge private and non-EU patients on site, online, by telephone or vial email. Receive real time payments and processing from parking kiosks. With Pay360 you have all possibilities covered.
Unlock additional income for your trust with seamless overseas charging
Make the most of available funding streams by unlocking income from overseas patients who are required to pay for their treatment. Providing identify verification tools alongside flexible payment systems, Pay360 can help health trusts turn the requirement for overseas charging into an easily accessible income opportunity. Staff have the tools they need to check patients’ ID, with convenient payment options to suit the requirements of your trust.
Central Manchester University Hospitals NHS Foundation Trust
CMFT has been using the paye.net cash receipting system for the past 7 years, replacing the old spectrum system. Each month, £650k in cash, 2500 receipts are being processed via the paye.net system, this equates to over £8 million per annum.
Card receipts are proving very popular with a) the trust IVF clinic using the system for prescriptions and b) the private patients department taking patients payment prior to hospital admission. Card payments to the Trust have increased by £1 million per annum since the introduction of paye.net.
Securely working with you, your departments, and your systems
Working with hospitals and health providers for many years, we understand your organisation’s needs. We integrate with your existing financial and admin systems allowing the right solution for each department or location. With 3D Secure and PCI DSS Level 1 Compliance, you can be sure of your payment security, and you can be sure of increasing your cash flow, reducing your burden on staff, and lowering your costs.
Blog
Five reasons why alternative payment options are key to increasing NHS income
Andrew Davies looks at how NHS trusts can make the most of this trend.
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How income generation in the NHS can deliver real customer benefits
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What every NHS trust finance manager needs to know about payment security
The amount of money stolen from credit and debit cards has fallen significantly.
Video case study - Leeds Teaching Hospitals NHS Trust
View our customer story from Leeds Teaching Hospitals NHS Trust to see how they have benefited from our payment collection solutions
However your patients prefer to pay, we've got you covered
Face-to-Face
Take in-person payments in-store, over-the-counter, or on the move with our range of card readers and card transaction solutions, such as: Chip & PIN machines, Kiosks, electronic point of sale (ePOS) terminals and other flexible payment solutions. Featuring the latest Bluetooth and Contactless technology.
Telephone
From an occasional payment to full call-centre payment services, Pay360's phone payment solutions help to ensure you’re complying with the latest Payment Card Industry Data Security Standard (PCI DSS) requirements. Now featuring automated Interactive Voice Response (IVR) + digital channel shift solutions.
Omnichannel
Looking for a single consolidated view across all your payment services? Pay360's omnichannel modular payments solutions are connected via a single interface which can be seamlessly integrated into multiple systems.
Customer story - Central Manchester University Hospitals NHS Foundation Trust
CMFT has been using the paye.net cash receipting system for the past 7 years, replacing the old spectrum system. Each month, £650k in cash, 2500 receipts are being processed via the paye.net system, this equates to over £8milion per annum.
Card receipts are proving very popular with a) the trust IVF clinic using the system for prescriptions and b) the private patients department taking patients payment prior to hospital admission. Card payments to the Trust have increased by £1 million per annum since the introduction of paye.net.
The benefits of using paye.net are that full transaction details are recorded, so from an auditor’s point of view it provides a good audit trail. It is very easy to track down any cheques and where the cash has been allocated.
The emailing of receipts function is a plus, if any department is monitoring their income, a generic email address can be linked to a fund number so that the department see what they have coming through. Example: They can see payment has been paid before issuing uniforms or car parking permits. It’s a system which can be picked up easily and use by all cashiers and departments.
Jan Leung
Senior Technical Accountant
Financial Services, Central Manchester University Hospitals NHS Foundation Trust