Pay360 is now part of The Access Group

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Functionality meets flexibility

Communities aren’t built – they’re developed. Pay360 is a modular payments ecosystem which will help you offer a smoother and more efficient service to your tenants. So, you can focus on growing long-term relationships between your organisation or local government, your tenants and wider community.

Watch the video or download our brochure to see how Pay360 can help you enable flexible, seamless payments.

Making a difference to your organisation

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Going above and beyond for your tenants

A complete payments eco system solution built with your customer in mind.

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More control for your customers

A quick, simple and easy way to collect rent online, however your customer chooses to pay.

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Clear, supportive and easy to use

A range of options for integrating with your back-office systems, for real-time payment and income updates and reporting. We also have options available for identity verification and fraud management for local authorities and other organisations, if required.

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Real-time income reporting

Connecting Pay360 to your existing systems will enable you to access real-time income data and reconcile and report on income through all payment channels, speedily and with ease.

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Let's discuss your needs

While you’re supporting your tenants, we’re supporting you. Whether you need a new online rent payment system or an update to your income management system, we can provide the payments ecosystem to suit your needs.

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Make your customers’ lives easier

Tenants can pay online, by telephone, face-to-face, or at the Post Office. Our payments ecosystem helps to make your tenants’ lives easier, by giving them choice and control over how they pay, including card payments or direct from their bank account using Open Banking. This includes payments in-person, payments at the Post Office, Payzone or PayPoint, or paying on the go using the Smart Mobile app.

Open Banking is a new way for your customers to pay. It sends the amount due directly from the customers’ bank account, using their mobile banking app or online bank account, with no requirement to share their bank account details.

With Open Banking payments, your customer receives a secure link from the organisation they’re paying, asking them for the payment. Using the secure link, the customer then pays direct from their bank account. The money is immediately transferred to the merchant’s bank account. (This option is also available to customers making a ‘self-service’ payment online).

As well as being a simple process, Open Banking enables organisations to get paid in real time, it can lower costs, reduce fraud risks and also improve reconciliation. Plus, it’s a simple and secure process for customers.

More time for what matters

Greater efficiency means greater opportunity to get on with the things that matter. With the Pay360 payments ecosystem, all payments are in one place and PCI DSS compliant, making it easier to manage income and allow you to better focus on delivering positive tenant outcomes.

Here's what two of our happy customers have to say...

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Our objective was to enhance our digital presence to ensure frictionless payment experiences for tenants. As a leading provider to social housing, Pay360 was seen as an obvious choice. With Pay360, Abri has made a cost reduction of around 30% against our previous supplier and will be investing in other payment options.

Chris Reed, Head of Digital Development, Abri

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Pay360 was selected because of its technical compliance & the opportunity to deliver new & innovative solutions to the Social Housing sector. With Pay360 we achieved an increase in the conversion of tenants to a digital platform, reduction in arrears & additional cost savings through more efficient payment processes.

Rob Jeffreys, Head of Income, Karbon Homes

Our payment partners