Unlock income with overseas visitor charging

Talk to one of our payments experts today.

*

*

*

*

Pay360 provides flexible payment systems to help health trusts unlock income from overseas visitor charging, working with leading ID checking service Security Watchdog to enable staff to check patients’ ID on an app, then process payments quickly and easily.

Improve patient experience

Improve patient experience

The range of payment options make it more convenient for patients to pay and you can increase your collection uptake.

Meet your regulatory and inspection requirements

Meet your regulatory and inspection requirements

Easy-to-run reports evidence your trust’s responsible financial management, compliance with regulations, and support of the aim to save £500million from overseas charging.

Easily integrated with other systems

Easily integrated with other systems

Pay360 integrates well with other finance and management information systems, offering the option of a single information point for overseas charging where staff can easily access all the data they need.

Free up staff time

Free up staff time

By making the process of ID checking and collecting payments more efficient, you can re-allocate resource to focus on patients’ needs.

Approved for NHS procurement frameworks

Approved for NHS procurement frameworks

We’re approved suppliers on a number of public sector procurement frameworks, including RM1059 and G Cloud, making it easier for you to move forward with your selection.

Full security compliance

Full security compliance

Our payment options are Payment Card Industry (PCI) compliant so your staff aren’t required to take any card details over the phone. By taking care of these responsibilities, we also remove the risk to your trust of non-compliance.

A flexible payment and ID checking system – how it works

Global ID verification

Global ID verification

Staff access Security Watchdog’s patient identity checking service via an app on their mobile device or desktop, using state-of-the-art document verification and facial recognition technology, with checks run in 94 countries.

Confirmation of ID check

Confirmation of ID check

Staff receive a notification and completion certificate once the check is completed, so they can then proceed to the payment collection, if applicable to that patient.

Multiple payment options

Multiple payment options

Pay360 offers a full choice of easy-to-use payment collection options, including chip and pin, online, call centre and automated telephony payments.

What health trusts say about Pay360

“There’s no doubt in my mind that we’ve benefited – we’re very happy with the system, it’s solved a number of problems for us and taken us forward in terms of our overall strategy, which is to automate as much as we possibly can in terms of transaction processing. I think it’s also made us more customer-friendly.”

David Hay, Head of Financial Services
Leeds Teaching Hospitals NHS Trust

It’s a system which can be picked up easily and used by all cashiers and departments. From an auditor’s point of view it provides a good audit trail – it’s very easy to track down any cheques and see where the cash has been allocated
Jan Leung, Senior Technical Accountant
Central Manchester University Hospitals NHS Foundation Trust

 

Established services you can trust
with the latest mobile technology you need

As the UK’s leading payment service provider for the public sector, including health, education, housing and local government, Pay360 offers a wide range of payment systems designed to make it as simple as possible to collect ‘necessity’ payments in potentially sensitive circumstances.

Security Watchdog is the largest ID checking organisation in Europe, the Middle East and Africa and has a strong global presence, providing services for NHS trusts, schools, private healthcare, central and local government.