Supporting your business

We know you need to rely on us to keep your business running, so we guarantee you responsive, efficient and friendly support.

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Call to discuss your payment, optimisation, security or compliance needs with one of our expert advisors

Sales 0333 313 7160

Support 0333 313 7161

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Support with legacy integration - Private Sector

We will be decommissioning our legacy payment platforms on July 1, 2021 (Metacharge) and September 1, 2021 (SecPay), and are not supporting new integrations to these services. Legacy integration documents can be provided to support existing integrations by contacting our Support team.

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Access our latest online developer docs - Private Sector

Our Advanced Payments platform documentation gives you access to our latest payment gateway, tokenisation, APMs, fraud & risk management solutions and much more…

View our online docs >

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Request access to our latest developer docs - Public Sector

Available on request, our Public Sector developer docs give you access to our entire public sector technology stack.

Simply contact your account manager or call us on 0333 313 7160

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Support with a cardholder enquiry?

If you have any questions relating to a purchase from a website that carries the Pay360 by Capita logo click here for support information.

Cardholder enquiry info

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Support with account maintenance?

Learn how easy it is to manage your Pay360 account. These simple processes will save you time and allow you to focus on other aspects of your business.

Find out more

Pay360 processes over 255 million card transactions worth £11 billion every year for companies like these